Customer Assistance Centre
We are here to help you 24x7. Access support, queries, and complaints.
Overview
IDBI Bank is committed to providing the best-in-class service to its customers. Our Customer Assistance Centre is designed to address all your banking queries, request services, and register grievances. Get touchpoints for phone banking, email support, and branch locations.
Highlights
📞
24/7 Toll-Free Support
Call us at 1800 200 1947 or 1800 22 1947 for immediate assistance.
📧
Email Assistance
Write to us at customercare@idbi.co.in for quick resolutions.
🏢
Grievance Redressal
Structured grievance escalation matrix starting from Branch Manager to Principal Grievance Redressal Officer.